It’s important to us that you are completely comfortable with your ProSearch service from day one.  So, we make it yours and we make it secure.   Data collections and analytics are customized to your business parameters.  We strengthen the integrity of the information further with highly controlled security measures.  Your information collections are invaluable business investments.  And we manage them accordingly.

User Support

• Live Help provides users with real-time online help through a chat interface and integrated co-browsing.
• Web-based Getting Started Guide leads new users through basic site functionality.
• Specialized ProSearch training for power users.

Customization 

• Site content areas modified with custom data fields.
• Additional site content areas (calendars, task lists, discussions, document libraries, etc.) can be created and customized.

Security  

• The vast power of Microsoft secure products.
• Controlled access to site content areas for information sharing and review data among select organizations as appropriate.
• Reporting mechanism provides an audit trail of all document review.
• Encrypted data transmission up to 128-bits.